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Training that moves people, and the work they do.
Training that moves people, and the work they do.
We build the capabilities organisations rely on — from leadership and compliance to customer experience and financial integrity. Practical sessions. Lasting change.
Services Offered.
ONE STANDARD OF EXCELLENCE.
Every programme — whether a workshop, retreat, or extended capacity‑building track — is carefully tailored to your team’s stage of growth and the outcomes you want to achieve.
Leadership & Management Development
Leadership training.
Management Skills.
Succession Planning.
Change management.
Customer Experience & Service Excellence.
Customer service excellence.
Workplace Etiquatte.
Communication Skills.
Compliance & Risk Training
AML & KYC.
Policy & Compliance.
Ethics & Integrity.
Business Continuity Planning.
Human Capital Development
HR Training.
Capacity Building.
Gender & Development.
Motivational Programs.
Financial Services Training
Microfinance.
Lending Practices.
Service Delivery Management.
Professional Skills Development
Software Skills.
Time Management.
Workplace Effectiveness.
OUR APPROACH
We don't deliver slides
We deliver behaviour change
01 Diagnose
We identify organizational needs, capability gaps and strategic priorities
02 Design
We develop practical learning experiences aligned with your institution's goals.
03 Deliver
Facilitators with operating experience, not just teaching credentials. Workshops that hold attention.
04 Reinforce & Sustain Impact
Follow-up support, practical tools and reinforcement strategies to strengthen long term outcomes.
IN THE ROOM
SNAPSHOTS OF GROWTH
SNAPSHOTS OF GROWTH
"People are not a cost line. They are the institution."
10+ 16+
Years in banking Training tracks designed
KNOW ABOUT THE FOUNDER
KNOW ABOUT THE FOUNDER
MEET THE DRIVING FORCE BEHIND PRICELESS HUMAN ASSETS
Olive Itunga — Founder & Lead Facilitator
Olive founded Priceless Human Assets to close the gap she'd watched widen for years across institutions — capable people, undertrained, asked to lead through ever more complex change. Her work blends operating experience with the discipline of a teacher who refuses to bore a room.
With over a decade of hands-on experience in the banking sector, she brings deep institutional fluency to every programme — understanding the regulatory, operational and cultural realities that shape how teams perform.
Her facilitation style is direct, warm and unmistakably practical: every session ends with something the team can use on Monday morning. She has designed and delivered programmes for microfinance leaders, public-sector teams, growing SMEs and boards navigating succession.
She holds advanced qualifications in human resource management and organisational development, and is a sought-after voice on leadership, gender and integrity in the workplace.
Qualifications
Certified Human Resource Professional
Master of Arts in Development Studies — Management University of Africa
Bachelor's degree in Management & Leadership (Human Resource & Business Management) — Management University of Africa
Diploma in Human Resource — Kenya Institute of Management
WHY PRICELESS HUMAN ASSETS
Built for institutions that take their people seriously.
Built for institutions that take their people seriously.
From financial institutions strengthening compliance frameworks to organizations developing future leaders, we partner with teams that treat training as strategy, not a checkbox exercise.
Sectors-experienced facilitators.
East African context expertise
Workshops and executive coaching
Practical post-training reinforcement
Governance and succession planning expertise
Get in touch
Let's design the right programme for your team.
Let's design the right programme for your team.
Tell us about your ttraining needs and desired outcomes. We'll return with a tailored proposal designed to strengthen your people and organizational impact.
✆TELEPHONE
0722267190
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